Trustpilot Comments
Give one Trustpilot company domain and an expected comment count to receive public comments, ratings, reviewer details, and company replies
Original · en-USZur Übersetzung
Übersicht
Public comments on a Trustpilot company page show how customers describe a business, what rating they gave, and whether the company replied. This Data App turns the public comment area of one company domain into a consistent dataset with comment text, titles, ratings, reviewer details, verification signals, and company replies.
The result is suited to repeatable brand and reputation analysis rather than scrolling a public profile. It keeps the original wording and connects each comment to the company, the reviewer, and the published time, making it easier to compare ratings, spot recurring themes, and inspect how the company responds.
Data notes
The data covers comments that are publicly visible on the supplied Trustpilot company domain at collection time. Records are ordered from newest to oldest by Published at. Each normal record is identified by its Comment ID, which is used to remove duplicates. Private, unpublished, and removed comments are outside the coverage.
Rating, Like count, Company score, Verified review, and Verification level are snapshots and may change after collection. Count values, flags such as Homepage flag, and category text are retained as source text rather than converted into numbers. Published at, Collected at, Experience date, and Reply published at preserve the source timestamps without inferring a timezone. Keyword, Business ID, and Source item may repeat the submitted company domain when that is what the source record carries. No data retains the collection outcome when a domain has no public comment result.
What the results look like
Each normal record represents one publicly visible comment from the selected Trustpilot company domain.
| Comment ID | Comment title | Comment text | Rating | Author name | Published at |
|---|---|---|---|---|---|
| 6a4b79d565f34c81dd59dfd5 | Promesses tenues | Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper. | 5 | JOUEUR STEAM | 2026-07-06T11:48:05 |
| 7c21a94b0e8d4f16b5a9c3e1 | Fast delivery | The order arrived on time and the product matched the description. | 4 | Alex Martin | 2026-05-22T16:03:11 |
Additional values include reviewer country and language, company name and score, verification signals, company replies, collection timestamps, and the no-data outcome.
Use cases
- Compare Comment text with Rating and Like count to identify comments that combine strong wording with visible engagement.
- Group Comment text and Comment title by Language or Author country to see how feedback differs across markets.
- Review Company reply and Reply published at together with Rating to see how the company responded to critical or highly rated comments.
- Use Verified review and Verification level with Company score to separate verified comments from other public feedback.
Anwendungsbereich & Grenzen
Each run collects comments for one Trustpilot company domain. The expected comment count is 1 to 200. Results are returned in complete batches of 20, so the actual count may be rounded up. At most 10 pages are fetched. Only publicly visible comments at collection time are covered.
- Geeignet für
- When you need public comment text, ratings, and reviewer details for a known Trustpilot company domain
- When you need verification signals, company replies, and publish times for reputation or customer-feedback analysis
- Nicht verwenden für
- When you need comments from more than one company in a single run — submit a separate run for each domain
- When you need private, unpublished, or removed comments — this App covers publicly visible Trustpilot comments only
Fehlerbehandlung
Vom Autor deklariertes Fehler- und Wiederholungsverhalten. Wir empfehlen, es bei der Integration in Ihren System-Prompt aufzunehmen.
- 1If no comments are returned, verify the company domain matches the public Trustpilot listing and that comments are visible, then retry
- 2Retry later after rate limiting, temporary service unavailability, or a timeout
- 3When the submission outcome is unknown, avoid immediate repeated submissions that could create duplicate tasks
- 4If authentication fails, verify the API Key configured for the execution environment
Eingabe
Parameter, die zum Aufruf dieser App erforderlich sind, generiert aus dem input.schema in der manifest.json.
| Feld | Fachlicher Name | Typ | Erforderlich | Standard | Enum / Einschränkungen | Beispiel | Beschreibung |
|---|---|---|---|---|---|---|---|
| company_domain | Company domain | string | Ja | — | — | uk.jackery.com | The Trustpilot company domain whose public comments will be collected, such as uk.jackery.com. Enter one domain per run; an invalid or unmatched domain may return no comments. |
| comment_count | Expected comment count | integer | Ja | — | 1–200 | 20 | The expected number of comments to collect, from 1 to 200. Results are returned and billed in complete batches of 20, so the actual count may be rounded up. |
Ausgabe
Feldstruktur eines einzelnen Datensatzes, generiert aus dem output.schema in der manifest.json.
| Feld | Fachlicher Name | Typ | Beispiel | Beschreibung |
|---|---|---|---|---|
| comment_id | Comment ID | string | 6a4b79d565f34c81dd59dfd5 | The stable unique identifier of the Trustpilot comment |
| biz_id | Business ID | string | aiper.com | The business identifier carried by the source comment record, retained as source text |
| comment_text | Comment text | string | Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper. | The text published in the Trustpilot comment |
| comment_title | Comment title | string | Promesses tenues | The title published with the Trustpilot comment |
| comment_user_avatar_url | Author avatar | string | — | The public avatar image URL of the comment author |
| comment_user_country | Author country | string | FR | The country code of the comment author, retained as source text |
| comment_user_id | Author ID | string | 649bec7069be3f0012258c99 | The public identifier of the comment author |
| comment_user_name | Author name | string | JOUEUR STEAM | The public display name of the comment author |
| company_categories | Company categories | string | ["Pool Cleaning Service", "Swimming Pool Supply Store"] | The company category text carried by the source record, retained as source text |
| crawl_time | Collected at | string | 2026-08-27T07:35:43 | The source timestamp when the comment record was collected, kept as returned by the data source |
| experience_date | Experience date | string | 2026-07-04 | The source date of the customer experience, kept as returned by the data source |
| homepage_sign | Homepage flag | string | true | The homepage flag carried by the source record, retained as source text |
| is_verified_review | Verified review | boolean | true | Whether the comment is marked as a verified review at collection time |
| keyword | Keyword | string | aiper.com | The keyword or source value associated with this comment record, retained as source text |
| language | Language | string | fr | The language code of the comment, retained as source text |
| like_count | Like count | string | 0 | The comment like count at collection time, retained as source text |
| publish_time | Published at | string | 2026-07-06T11:48:05 | The source timestamp when the comment was published, kept as returned by the data source |
| rating_score | Rating | string | 5 | The star rating carried by the source comment, retained as source text |
| reply_publish_time | Reply published at | string | — | The source timestamp when the company reply was published, kept as returned by the data source |
| reply_text | Company reply | string | — | The public reply text published by the company |
| review_verification_level | Verification level | string | verified | The verification level carried by the source comment, retained as source text |
| reviewed_subject_avatar_url | Company logo | string | https://s3-eu-west-1.amazonaws.com/tpd/logos/62d8261c87dbe349f108d590/0x0.png | The public logo image URL of the reviewed company |
| reviewed_subject_name | Company name | string | Aiper Official | The public display name of the reviewed company |
| reviewed_subject_score | Company score | string | 4.2 | The company score at collection time, retained as source text |
| root_content_url | Review URL | string | — | The public URL of the Trustpilot comment when returned by the data source |
| source_item | Source item | string | aiper.com | The submitted Trustpilot company domain associated with this result record |
| no_data | No data | boolean | false | Whether no public comment data was collected for the source company domain |
Datensatz-Schema
Die Ausgabe wird Datensatz für Datensatz zurückgegeben. detail.output.idFieldHint
{
"type": "object",
"properties": {
"comment_id": {
"type": "string",
"title": "Comment ID",
"description": "The stable unique identifier of the Trustpilot comment",
"prefill": "6a4b79d565f34c81dd59dfd5"
},
"biz_id": {
"type": "string",
"title": "Business ID",
"description": "The business identifier carried by the source comment record, retained as source text",
"prefill": "aiper.com"
},
"comment_text": {
"type": "string",
"title": "Comment text",
"description": "The text published in the Trustpilot comment",
"prefill": "Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper."
},
"comment_title": {
"type": "string",
"title": "Comment title",
"description": "The title published with the Trustpilot comment",
"prefill": "Promesses tenues"
},
"comment_user_avatar_url": {
"type": "string",
"title": "Author avatar",
"description": "The public avatar image URL of the comment author"
},
"comment_user_country": {
"type": "string",
"title": "Author country",
"description": "The country code of the comment author, retained as source text",
"prefill": "FR"
},
"comment_user_id": {
"type": "string",
"title": "Author ID",
"description": "The public identifier of the comment author",
"prefill": "649bec7069be3f0012258c99"
},
"comment_user_name": {
"type": "string",
"title": "Author name",
"description": "The public display name of the comment author",
"prefill": "JOUEUR STEAM"
},
"company_categories": {
"type": "string",
"title": "Company categories",
"description": "The company category text carried by the source record, retained as source text",
"prefill": "[\"Pool Cleaning Service\", \"Swimming Pool Supply Store\"]"
},
"crawl_time": {
"type": "string",
"title": "Collected at",
"description": "The source timestamp when the comment record was collected, kept as returned by the data source",
"prefill": "2026-08-27T07:35:43"
},
"experience_date": {
"type": "string",
"title": "Experience date",
"description": "The source date of the customer experience, kept as returned by the data source",
"prefill": "2026-07-04"
},
"homepage_sign": {
"type": "string",
"title": "Homepage flag",
"description": "The homepage flag carried by the source record, retained as source text",
"prefill": "true"
},
"is_verified_review": {
"type": "boolean",
"title": "Verified review",
"description": "Whether the comment is marked as a verified review at collection time",
"prefill": true
},
"keyword": {
"type": "string",
"title": "Keyword",
"description": "The keyword or source value associated with this comment record, retained as source text",
"prefill": "aiper.com"
},
"language": {
"type": "string",
"title": "Language",
"description": "The language code of the comment, retained as source text",
"prefill": "fr"
},
"like_count": {
"type": "string",
"title": "Like count",
"description": "The comment like count at collection time, retained as source text",
"prefill": "0"
},
"publish_time": {
"type": "string",
"title": "Published at",
"description": "The source timestamp when the comment was published, kept as returned by the data source",
"prefill": "2026-07-06T11:48:05"
},
"rating_score": {
"type": "string",
"title": "Rating",
"description": "The star rating carried by the source comment, retained as source text",
"prefill": "5"
},
"reply_publish_time": {
"type": "string",
"title": "Reply published at",
"description": "The source timestamp when the company reply was published, kept as returned by the data source"
},
"reply_text": {
"type": "string",
"title": "Company reply",
"description": "The public reply text published by the company"
},
"review_verification_level": {
"type": "string",
"title": "Verification level",
"description": "The verification level carried by the source comment, retained as source text",
"prefill": "verified"
},
"reviewed_subject_avatar_url": {
"type": "string",
"title": "Company logo",
"description": "The public logo image URL of the reviewed company",
"prefill": "https://s3-eu-west-1.amazonaws.com/tpd/logos/62d8261c87dbe349f108d590/0x0.png"
},
"reviewed_subject_name": {
"type": "string",
"title": "Company name",
"description": "The public display name of the reviewed company",
"prefill": "Aiper Official"
},
"reviewed_subject_score": {
"type": "string",
"title": "Company score",
"description": "The company score at collection time, retained as source text",
"prefill": "4.2"
},
"root_content_url": {
"type": "string",
"title": "Review URL",
"description": "The public URL of the Trustpilot comment when returned by the data source"
},
"source_item": {
"type": "string",
"title": "Source item",
"description": "The submitted Trustpilot company domain associated with this result record",
"prefill": "aiper.com"
},
"no_data": {
"type": "boolean",
"title": "No data",
"description": "Whether no public comment data was collected for the source company domain",
"prefill": false
}
},
"required": [],
"additionalProperties": false
}Integration
Diese App kann über MCP, API, SDK oder Dateiexport integriert werden — alle Kanäle teilen sich dieselben Fähigkeiten und Preise. Jede Anfrage authentifiziert sich über den Authorization: Bearer-Header mit einem API Key (langlebig, in der Data Hub Konsole erstellt); MCP-Clients können sich zusätzlich per OAuth ohne Key anmelden. Weitere Optionen wie CLI und Skill sind in Vorbereitung.
Über das MCP (Model Context Protocol) können Sie diese App direkt aus KI-Clients wie Claude und Cursor aufrufen. Wählen Sie Ihren Client und den Authentifizierungsmodus und kopieren Sie dann die Konfiguration unten.
Client-Konfiguration
Ersetzen Sie den Wert nach Bearer durch Ihren langlebigen API Key. Funktioniert in jedem Client, in CI und in Headless-Umgebungen.
{
"mcpServers": {
"hello_moto__trustpilot-comment": {
"type": "http",
"url": "https://mcp-v2.octoparse.com?pin=hello_moto/trustpilot-comment",
"headers": { "Authorization": "Bearer <YOUR_API_KEY>" }
}
}
}Lassen Sie die KI die Einrichtung übernehmen
Sie möchten Konfigurationen nicht von Hand bearbeiten? Kopieren Sie den Installations-Prompt und fügen Sie ihn in einen beliebigen KI-Client ein — er schließt die Einrichtung auf seine eigene Weise ab. (Der Prompt weist die KI an, Ihren API Key bei Ihnen zu erfragen, damit Zugangsdaten nie im Chatverlauf oder in geteilten Konfigurationen landen.)
detail.access.mcp.composeHint
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